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Frequently Asked Questions...

Let us answer!

WHEN CAN I START PHYSICAL THERAPY?

  • Our services can be initiated at any time with a referral from your healthcare provider.  We can see people with a general mobility problem without a medical event or injury.  We can also help after discharge from the hospital, nursing home, or home health care. 

  • We have a proactive health philosophy to preserve and improve mobility at any age and under any circumstances.

HOW DO I GET STARTED?

  • Our Care Coordinator can help with the red tape!

  • We can assist with getting a referral/prescription from your Physician, Physician Assistant, or Nurse Practitioner. 

  • We can also help verify insurance coverage!

  • Call us today at (314) 690-9995. 

WHERE CAN I BE SEEN? DO I HAVE TO BE HOME-BOUND?

  • You can be seen in the comfort and privacy of your home, adult day program or senior community.

  • Our clients may or may not be home-bound, with frequency and duration tailored to their needs and goals.   Home health requires the client be home-bound and covers limited visits and duration.

ARE YOUR SERVICES COVERED BY INSURANCE?

  • Yes! Our services are covered by Medicare Part B, Medicare Advantage PPOs, or private insurances. 

  • We can assist with verifying insurance as coverage may vary!

DO YOU OFFER SELF-PAY SERVICES?

  • Yes!

  • Ask about Special Population Personal Training with a Physical Therapist.

  • For specific questions or self pay rates, please call us at (314) 690-9995.

ARE YOU DIFFERENT FROM A HOME HEALTH AGENCY?

  • Yes!  We make physical therapy house calls billed under outpatient insurance benefits (Medicare Part B).  Home Health agencies practice under a home care model (billed under Medicare Part A) and can include multiple providers. 

  • Home health agencies are focused on recovery and discharge after an acute illness, injury or hospitalization.  Our focus is to preserve and improve mobility, function, and quality of life under any circumstance.

WHAT CAN I EXPECT?

  • Physical therapy is a proven way for older adults of all levels of physical ability to build confidence, improve function, and stay active.  Together we will develop and implement a personalized plan tailored to meet your goals.  We work within your pain and activity thresholds to restore and improve mobility.

WHERE IS YOUR AREA OF COVERAGE?

  • We proudly serve the greater Saint Louis Metro area.

 

WHAT IS YOUR CANCELLATION OR APPOINTMENT CHANGE POLICY?

  • Please call your therapist by 2:00 p.m. on the day before your scheduled appointment  (To cancel a Monday appointment, please call by 2:00 p.m. on Saturday).

  • Late cancellations and no shows are subject to a $20.00 fee.

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